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JOB DETAILS :
COMPANY PROFILE: This company is an IT/BPO company and has offices in 18 countries and assists 2,000 clients worldwide.
Position: Spanish Customer Help Desk Support
Company Industry: BPO Company
Work Location: BGC, Taguig City
Salary: Php 67,000 gross
Work Schedule: Midshift or Night Shift
Work set-up: Temporary Hybrid - work onsite once a week
BENEFITS :
Free working visa processing
HMO plus 3 free dependents
Life and Accident Insurance
Sick Leave
Vacation Leave
Monthly Performance Bonus
Annual Increase
Work equipment provided by the company - work onsite
Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
Native Spanish Speakers located in the Philippines
Conversational to Fluent in English
Open for graduate and undergraduates
At least 1 year of BPO experience
Can start as soon as possible
JOB RESPONSIBILITIES:
Responsible in assisting customer’s inquiries using Spanish and English Language through email, call, message, and live chat support
Listen and resolve customer's concerns, issues, or questions
Prepare reports by gathering data collected during customer interactions
Demonstrate excellent customer service skills
Participate in team meetings and achieve targets needed
Accomplish other related tasks needed
RECRUITMENT PROCESS (ONLINE PROCESS):
Resume Screening
Initial Interview
Validation of documents (VISA and Passport) for Expat Specialist approval
Internet Speed Test (25 MBPS required)
Written Assessment – with timer 60 minutes
Team Lead Interview - 30 minutes
Final Interview - 1 hour
Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: jkeuro.openings[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Kira
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Viber: (+63) 917-638-1962
Skype: jkrecruit
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