| Description: |
WE’RE HIRING!!
WE’RE LOOKING FOR JAPANESE IT SERVICE DESK
COMPANY PROFILE: A German BPO consultancy company providing customer support, order management, consultancy and outsourcing. This German firm provides services to fortune 500 companies and global manufacturing firms around the world.
Position: Japanese IT Service Desk
Industry: German Professional Service provider
Salary: Php 75,000 - Php 100,000
Work Schedule: Fixed 5 days a week (Monday to Friday)
Work Location: BGC, Taguig
Work Arrangement: Dayshift | Onsite (Onsite during probationary period, hybrid set-up will be provided depending on the performance)
BENEFITS:
Free Visa Processing
HMO and Insurance
Medical Reimbursement
Leave credits upon regularisation
13th Month Pay
Government-Mandated Benefits
Other benefits will be discussed during interview
JOB REQUIREMENTS:
Open to Japanese Nationals and Filipino who can speak fluently in Japanese
Open to N1 Passers
Preferably with minimum of 6 months experience as an IT Service Desk
Focus on workplace IT knowledge is preferred
Must have quick problem-solving skills
Must be a team player and possess excellent communication skills
Possess a high level of motivation and willingness to learn
Can work under pressure and must possess exceptional customer service skills
JOB RESPONSIBILITIES:
Perform high level of IT support for a global team (e.g Microsoft Office, Microsoft Outlook)
Support the IT Service Desk Global Team in innovation plans and should actively communicate with the team to create solutions that can address concerns and issues accordingly and effectively
Respond to user incidents and requests in a systematic approach by collecting, documenting, resolving and processing issues via phone, email, or chat
Solve the technical issues by using knowledge in IT that can address real-life IT concerns and issues
Develop a comprehensive understanding and mastery of all Service Desk tools and can perform duties assigned accordingly
RECRUITMENT PROCESS (ONLINE PROCESS):
Resume Screening
Online Assessment (English Proficiency Exam)
HR and Operations Interview (English and Japanese)
Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: (link removed)
Send your resume to: japanesejobs001[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Nica
Mobile: (+ 63) 917-638-1854
Viber: (+63) 917-638-1854
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Nippon Go Jobu
Linkedin: JK Japanese Openings
Tiktok: yuuka_japanese_jobs
Subscribe to our official YouTube channel: (link removed)
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