| Description: |
COMPANY PROFILE: This company is an IT/BPO company and has offices in 18 countries and assists 2,000 clients worldwide.
Position: Spanish Customer Care Representative
Company Industry: BPO Company
Work Location: BGC, Taguig City
Salary: Php 67,000 Monthly gross
Work Schedule: Midshift or Night Shift
Work set-up: Hybrid - work onsite once a week (4x a month only)
BENEFITS :
️ Free working visa processing
️ HMO plus 3 free dependents
️ Life and Accident Insurance
️ Sick Leave
️ Vacation Leave
️ Monthly Performance Bonus
️ Annual Increase
️ Work equipment provided by the company - work onsite
️ Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
️ Native Spanish Speakers located in the Philippines
️ Conversational to Fluent in English
️ Open for graduate and undergraduates
️ At least 1 year of BPO experience
️ Can start as soon as possible
JOB RESPONSIBILITIES:
️ Responsible in assisting customer’s inquiries using Spanish and English Language through email, call, message, and live chat support
️ Listen and resolve customer's concerns, issues, or questions
️ Prepare reports by gathering data collected during customer interactions
️ Demonstrate excellent customer service skills
️ Participate in team meetings and achieve targets needed
️ Accomplish other related tasks needed
RECRUITMENT PROCESS (ONLINE PROCESS):
️ Resume Screening
️ Initial Interview
️ Validation of documents (VISA and Passport) for Expat Specialist approval
️ Internet Speed Test (25 MBPS required)
️ Written Assessment – with timer 60 minutes
️ Team Lead Interview - 30 minutes
️ Final Interview - 1 hour
️ Job Offer
HOW TO APPLY?
Send your resume to: euro.openings[at]gmail.com
Contact us for more inquiries:
Look for: Ms. BERLYN for faster assistance
Mobile: (+63) 9176381962
Viber: (+63) 917-638-1962
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