| Description: |
COMPANY PROFILE: This is a global SAP specialist and consultant provider. They are currently handling 120 SAP consultants providing expertise and service to different fortune 500 firms. They are a Global company partnered with today’s biggest organization.
Position: Japanese Customer Service Support (With Free Accommodation)
Company Industry: Consultancy firm providing SAP Consultant
Work Location: Lapu-Lapu City, Cebu
Salary: Php 60,000 – Php 90,000
Work Schedule: Dayshift
Work Setup: Onsite
BENEFITS:
Free Accommodation
Vacation Leave
Sick Leave
13th Month Pay
Life and Health Insurance
Government Mandated Benefits
Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
Japanese Speakers with N1 or N2 Passer or Level
No JLPT required (candidates who are not JLPT passers can apply)
Experience in Customer Service in a BPO company is an advantage
Open to Graduates or Undergraduates
Willing to work On-site in Lapu-Lapu City, Cebu
Can start ASAP
JOB RESPONSIBILITIES:
Provide prompt and accurate support of Japanese-speaking clients via email, phone, chat, and calls.
Help customers troubleshoot ERP-related issues using SAP systems and guide them through common tasks and problems.
Escalate complex technical issues to relevant internal teams or SAP consultants as necessary.
Work closely with SAP consultants and developers to ensure customer issues are resolved efficiently.
Make sure customer requests are handled on time and meet company quality standards.
RECRUITMENT PROCESS (ONLINE PROCESS):
Resume Screening
Initial Interview
Assessment
Final Interview
Job Offer
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HOW TO APPLY:
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Look for: Ms. Sam
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