Description: |
JOB DETAILS :
COMPANY PROFILE: This company is a global BPO leader in customer support, providing dedicated agents, advanced technology, and customized strategies for innovative brands.
Position: German Customer Care Support
Company Industry: BPO Company
Work Location: Cebu City
Salary: Php 100,000
Work Schedule: Shifting
Work Setup: Onsite
BENEFITS :
Competitive Salary Package
HMO
Sick Leave
Vacation Leave
Government mandated benefits
Other benefits will be discussed by the client
JOB REQUIREMENTS:
Open for any Foreign National who can speak, read, and write German
Foreign national with permanent residence in the Philippines
Open to undergraduates or graduates of any field
With BPO experience is a big advantage
Preferably with email and chat experience
Preferably residing in Cebu City or nearby areas
Must be willing to relocate
Can start ASAP
JOB RESPONSIBILITIES
Responsible in assisting customers’ inquiries using German and English Language through email, and chat
Resolve customer's concerns, issues, or questions
Prepare reports by gathering data collected during customer interactions
Demonstrate excellent customer service skills
Participate in team meetings and achieve targets needed
Accomplish other related tasks needed
RECRUITMENT PROCESS:
Resume Screening
Initial Interview
Language Assessment
Final/Client Interview
Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Bilingual Job Openings: jknetwork-jobs.com/register
Send your resume to: jkeuro.openings[at]gmail.com
Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992
Whatsapp: (+ 63) 917-638-1992
Viber: (+ 63) 917-638-1992
Look for: Ms. Kira
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