| Description: |
COMPANY PROFILE: It is an IT Company that already have 23 years in the industry. They offer a range of online presence, cloud hosting, and digital marketing services They aim to have an easy use in digital tools that may support products and local support.
Position: Customer Service Representative (EU)
Company Industry: IT Company
Work Location: Cebu IT Park, Cebu City
Work Schedule: Monday to Friday
Salary: Php22,000-Php28,000
Work Set Up: Work onsite
BENEFITS:
HMO
13th month pay
Government Mandated Benefits
Leave Credits
Vacation Leave
JOB REQUIREMENTS:
Open for Highschool Graduate
At least 3 years of experience in Customer Service Representative
Amenable to attend interviews
Can start as soon as possible
Willing to work in Cebu City
JOB RESPONSIBILITIES:
Use email and chat to handle all incoming and outgoing customer communications.
Make careful you answer all of the customer's questions.
Treat the client with efficiency, professionalism, and empathy.
Make sure to consider the demands of the client and give prompt, efficient answers.
Engage with internal teams and raise concerns when necessary.
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
Initial Interview
Assessment
Final Interview
Job Offer
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