| Description: |
This company started its operation in 2009. They support the clients globally across North America, Europe, Middle East and Asia. They also offer technology, back office, data engineering, and cloud solutions.
Government mandated Benefits
HMO
13th month pay
Sick Leave
Vacation Leave
Position: Customer Service Representative
Company Industry: IT Company
Work Location: BGC Taguig
Work Schedule: Shifting Schedule
Salary: Php18,000-Php25,000 Gross
Work Set Up: Work on site
Job Requirements:
At least 1 year completed in college with 2.5 years of BPO experience OR;
College graduates with 6 months BPO experience
Must be amenable to work full-time onsite in any Accenture Manila locations (Cubao, Mandaluyong, Taguig)
Can attend interview
Can start as soon as possible
Job Responsibilities:
Handle inbound and outbound calls, emails, or chat inquiries from customers in a professional and timely manner.
Provide accurate information regarding products, services, and company policies.
Resolve customer complaints and issues efficiently while maintaining customer satisfaction.
Record and update customer information, transactions, and feedback in the system.
Coordinate with other departments to ensure customer concerns are addressed properly.
RECRUITMENT PROCESS: (Face to face/Online)
Initial interview
final interview
Job Offer
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