| Description: |
COMPANY PROFILE: This is the largest Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth delivering a wide range of benefits for your company and clients and consultants.
Position: Spanish Services Desk Support
Company Industry: BPO Company
Work Location: BGC, Taguig City
Salary: Negotiable
Work Schedule: Nightshift Schedule
Work Set-up: Onsite
BENEFITS :
➢ HMO Day
➢ Sick Leave
➢ Vacation Leave
➢ 13th Month Pay
➢ Medical reimbursement
➢ Internet allowance
➢Overtime pay
➢ 10% Annual bonus (Performance base)
➢ Government-Mandated Benefits
➢ Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
➢ Filipino who can speak, read, and write Spanish.
➢ Open to undergraduate students and Bachelor’s degree holders.
➢ Experience in Technical Support is an advantage.
➢ Skilled in handling customer inquiries, resolving issues, and ensuring excellent customer satisfaction.
➢Willing to work on-site
JOB RESPONSIBILITIES:
➢ Providing assistance to external users of the client's technical products or services with regards to their questions or concerns
➢ Provide Basic Troubleshooting for customers issues in hardware, software, networking or other designated products
➢ Following appropriate escalation path to resolve technical issues; including making follow-up outbound calls to customers or other parties as needed
➢Preparing a complete and accurate report on the issues received
➢Performing other related tasks needed
RECRUITMENT PROCESS (ONLINE PROCESS):
➢ Recruitment Interview
➢ Online Assessments
➢ Operations Interview
➢ Language Assessment
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: jkrecruit[at]jp-network-e.com
Contact us for more inquiries:
Look for: Ms. Ella
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Viber: (+63) 917-638-1962
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: KR Kylie Lopez
facebook.com/kr.openings.5
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