| Description: |
Company Profile: The most popular streaming-media platform is currently hiring Korean Speakers. The biggest streaming-media platform with billions of users needs Email and Chat Supports. Dominating the online market and topped the MOST USED STREAMING-MEDIA APP. This company has partnered with a contact center to service their Korean users.
Position: Korean Email & Chat Support
Industry: BPO - Media Streaming Account
Location: Mandaluyong City
Salary: Php120,000 - Php130,000 Monthly
Work Schedule: Shifting schedule
Work setup: Work onsite
Benefits :
Competitive Salary Offer
13th month pay
Government Mandated Benefits
Leave Credits
HMO
Performance incentives
Requirements:
✿Korean National proficient in English
✿Filipino National can speak, read and write Korean language
✿At Least 2 years in College or Highschool graduate with relevant work experience
✿Good understanding and email/chat etiquette
✿With customer service experience is a great advantage
✿Willing to work in Mandaluyong and can start asap
Responsibilities:
✿Respond to customer’s inquiries and technical concerns through emails and chats
✿Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription inquiries)
✿Assist customers in cancellation of premiums and in changing customer personal details
✿Handle concerns of account users regarding paid accounts, payment issues
Recruitment Process:
Initial Interview
Written Assessment
English Language Assessment
Korean Language Assessment
Job offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
jknetwork-jobs.com/register
Send your resume to: jkrecruit[at]jp-network-e.com
Contact us for more inquiries:
Look for: Ms. Ella
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Viber: (+63) 917-638-1962
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