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JOB DETAILS :
COMPANY PROFILE: This is the largest Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth delivering a wide range of benefits for your company and clients and consultants.
Position: Spanish Services Desk Support
Company Industry: BPO Company
Work Location: BGC, Taguig City
Salary: Negotiable
Work Schedule: Nightshift Schedule
Work Set-up: Onsite
BENEFITS :
HMO Day
Sick Leave
Vacation Leave
13th Month Pay
Medical reimbursement
Internet allowance
Overtime pay
10% Annual bonus (Performance base)
Government-Mandated Benefits
Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
Filipinos who can speak, read, and write Spanish.
Open to undergraduate students and Bachelor’s degree holders.
Experience in Technical Support is an advantage.
Skilled in handling customer inquiries, resolving issues, and ensuring excellent customer satisfaction.
Willing to work on-site
JOB RESPONSIBILITIES:
Providing assistance to external users of the client's technical products or services with regards to their questions or concerns
Provide Basic Troubleshooting for customers issues in hardware, software, networking or other designated products
Following appropriate escalation path to resolve technical issues; including making follow-up outbound calls to customers or other parties as needed
Preparing a complete and accurate report on the issues received
Performing other related tasks needed
RECRUITMENT PROCESS (ONLINE PROCESS):
Recruitment Interview
Online Assessments
Operations Interview
Language Assessment
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: jkeuro.openings[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Ella
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Viber: (+63) 917-638-1962
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Alena Ulpindo
facebook.com/alena.ulpindo
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