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Position:

Maritime and Shipping Team Lead Online Interviews

Job Category:

Customer Service and Call Center

Target:

Salary:

/ Yearly

Description:

COMPANY PROFILE: A maritime / logistic industry group specializing in maritime services, shipping, and vehicle logistics. It offers technical and logistics solutions, and marine products. This company established year for over 136 years ago.

Position: Maritime and Shipping Team Lead (Online Interviews)
Company Industry: Maritime Company
Work Location: Pasay City
Work Schedule: Monday-Friday
Salary: Php50,000-Php65,000
Work Set Up: Onsite

BENEFITS:
Government Mandated Benefits
HMO
Vacation Leave
Sick Leave
13th Month Pay

JOB REQUIREMENTS:
Bachelor’s degree holder
With at least 3-5 years’ experience from ships agency or relevant shipping experience
Amenable to attend interviews
Amenable to work onsite
Can start as soon as possible

JOB RESPONSIBILITIES:
Assist the Hub Agency Manager in implementing Hub Agreements and ensuring timely appointment handling and smooth port call execution.
Coordinate closely with Operations teams and agents to meet customer expectations and manage DA requirements effectively.
Support the coaching, training, and performance development of Hub and Ships Agency Customer Service staff.
Provide ships agency support to customers, the Hub team, and Sales, including the resolution of operational issues.
Leverage customer insights to promote agency services and contribute to Hub Agreement pricing in collaboration with Sales.
Maintain accurate agency agreement information in internal IT systems while ensuring compliance with regulatory requirements.
Work closely with Sales and Key Account Managers to fulfill contractual commitments and support sales targets.
Handle investigations, disputes, complaints, and manage KPI reporting as required..

RECRUITMENT PROCESS: (ONLINE)
Initial Interview
Final Interview
Job Offer

HOW TO APPLY:
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Send your resume to jobsjknetwork[at]gmail.com

For inquiries contact us:
Look for: Ms. Yanna
Telephone Number: (02) 82452829
Mobile Number/Viber Number: 09684322503
Skype ID: live:newhirephilippines

Facebook and Messenger Name: Maris Peteros
facebook.com/marispeteros

Facebook Page Name: HR Job Philippines - Direct Hire
facebook.com/profile.php?id=100063705984725

Linkedin: Ms. Ricah
linkedin.com/in/ms-ricah-b945b526b/

Tiktok: [at]filipinojobs
tiktok.com/tiktokstudio

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Job Available in:

Philippines

Employer`s Country:

Philippines

Job Viewed:

0 times.

This job offer will expire in 52 day(s).


 

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