| Description: |
Client Profile: A leading Indian multinational BPO company that provide services in Information technology and business consulting for over 44 years in the industry.
Position: Customer Service Representative
Industry: BPO Company
Salary: Php20,000 – Php30,000
Location: Clark Pampanga
Schedule: Shifting Schedule
Work Set up: Work on site
Benefits:
Government mandated Benefits
HMO
13th month pay
Sick Leave Credits
Vacation Leave Credits
Job Requirements:
Bachelor’s Degree Holder
Open for fresh graduates and Undergraduates
At least 1 year of work experience as Customer Service Representative in BPO industry
Willing to work on site
Amenable to work at shifting schedule
Job Responsibilities:
Handle inbound and outbound calls, messages, and emails, ensuring clear and timely communication.
Assist customers with product and service inquiries in a professional and efficient manner.
Develop and maintain strong relationships with customers and clients to support long-term loyalty. Manage and resolve escalated issues by coordinating with internal teams.
Maintain high customer satisfaction by delivering exceptional support and service at all times.
Recruitment Process: Online and Face to Face
Initial interview
Final interview
JOB OFFER
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