| Description: |
Client Profile: One of the largest IT Company for over 49 years in the industry providing technology and electronics consultant.
Position: Service Desk Representative (Hybrid)
Company Industry: BPO Company
Work Location: Eastwood, Quezon City
Work Schedule: Shifting Schedule
Salary: Php30,000 - Php40,000 (Negotiable)
Training: On Site Work Set-up
After the Training: Hybrid Work Set-Up
Benefits
Government-mandated benefits
HMO coverage
13th Month Pay
Leave credits
Joining bonus
Job Responsibilities
Provide exceptional customer service by delivering tailored solutions that meet the unique needs of commercial banking clients.
Ensure full compliance with banking policies and regulations while proactively identifying and addressing current and future client needs.
Serve as the primary phone-based point of contact, delivering timely and accurate support across a wide range of commercial banking products and services.
Work closely with internal teams and stakeholders to resolve client inquiries and concerns efficiently and effectively.
Perform other related duties and responsibilities as assigned.
Job Requirements
Open for Undergraduate
At least 2-3 years Call Center experience
Amenable to work in a shifting schedule
Amenable to attend face to face interview once requested
Amenable to work in Q.C.
Recruitment Process
Assessment (FACE TO FACE)
HR Screening (PHONE)
Operations Interview (FACE TO FACE)
Reference Check
Job Offer
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