| Description: |
Company Profile: This is one of the biggest and most well-known contact centres in the Philippines. This company specialises in providing IT, Consulting, and Operations support.
Position: Italian Bilingual Service Desk Support
Company Industry: IT/BPO Company
Work Location: Cebu City
Salary: Negotiable
Work Schedule: Shifting
Work Set-up: Work Onsite
BENEFITS:
Sick Leave
Vacation Leave
Healthcare Insurance (HMO)
Life Insurance coverage
Night Differential
Retirement Plan
13th Month Pay
Government mandated Benefits
Other Allowances
Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
Fluent in both Italian and English
Open for Bachelor’s degree, Undergrad, Vocational or High School Graduate
With Customer service or support experience is a plus
Amenable to work in shifting schedules
With basic computer skills (MS Word, Excel, PowerPoint)
Willing to work in Cebu
JOB RESPONSIBILITIES:
Translating from English to Italian, including requirements, designs, emails, tickets, error information, etc.
May requires conferences or meetings with clients, vendors, and counterparts, interpreting services could be needed.
Providing coaching or language training, help bilinguals develop their capabilities.
Investigate, gather, and become familiar with business, technical, and tool terminology.
Make use of and help improve translation tools to boost output. Being open to receiving cross-training in project management/support or technical (SAP, Oracle, SFDC, Service Desk, etc.) tasks
Work at a service desk where you must communicate both orally and in writing in a language other than English.
Perform other related task if needed
RECRUITMENT PROCESS:
Resume screening
HR interview
Online Assessment
Italian language assessment
Project Manager’s Interview
Final Interview
Job Offer
HOW TO APPLY:
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