| Description: |
COMPANY PROFILE: This company is an IT/BPO company and has offices in 18 countries and assists 2,000 clients worldwide.
Position: Spanish Customer Experience Specialist
Company Industry: BPO Company
Work Location: BGC, Taguig City
Salary: Php 67,000 Monthly gross
Work Schedule: Midshift or Night Shift
Work set-up: Hybrid (4x a month onsite only)
BENEFITS :
HMO plus 3 dependents
Free Visa Processing
Monthly Bonus
Annual Increase
Life and Accident Insurance
Government Mandated Benefits
Other benefits to be discussed by client
JOB REQUIREMENTS:
️ Native Spanish Speakers located in the Philippines
️ Conversational to Fluent in English
️ Open for graduate and undergraduates
️ With BPO experience is an advantage
️ Can start as soon as possible
JOB RESPONSIBILITIES:
️ Assist in customer’s inquiries using Spanish and English Language through email, call, message, and live chat support
️ Resolve customer's concerns, issues, or questions
️ Prepare reports by gathering data collected during customer interactions
️ Provide excellent customer service
️ Participate in team meetings and achieve targets needed
️ Accomplish other related tasks needed
RECRUITMENT PROCESS (ONLINE PROCESS):
️ Resume Screening
️ Initial Interview
️ Validation of documents (VISA and Passport) for Expat Specialist approval
️ Internet Speed Test (25 MBPS required)
️ Written Assessment – with timer 60 minutes
️ Team Lead Interview - 30 minutes
️ Final Interview - 1 hour
️ Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: jk.asian02[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Vienna
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Viber: (+63) 917-638-1962
Skype: jkrecruit
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