| Description: |
COMPANY PROFILE: This is the largest Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients and consultants.
Position: Spanish Services Desk Support
Company Industry: IT/BPO Company
Work Location: BGC, Taguig City
Salary: Negotiable
Work Schedule: Nightshift
Work Set-up: Onsite
BENEFITS :
️ HMO Day
️ Sick Leave
️ Vacation Leave
️ 13th Month Pay
️ Medical reimbursement
️ Internet allowance
️ Overtime pay
️ 10% Annual bonus (Performance base)
️ Government-Mandated Benefits
️ Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
️ Filipino can speak, read, and write Spanish language.
️ Open to undergraduate students and Bachelor’s degree holders.
️ Experience in Technical Support is an advantage.
️ Skilled in handling customer inquiries, resolving issues, and ensuring excellent customer satisfaction.
️ Willing to work on-site in BGC, Taguig.
JOB RESPONSIBILITIES:
Providing assistance to external users of the client's technical products or services with regards to their questions or concerns
Provide Basic Troubleshooting for customers issues in hardware, software, networking or other designated products
Follow appropriate escalation path to resolve technical issues; including making follow-up outbound calls to customers or other parties as needed
Prepare a complete and accurate report on the issues received
Perform other related tasks needed
RECRUITMENT PROCESS (ONLINE PROCESS):
️ Recruitment Interview
️ Online Assessments
️ Operations Interview
️ Language Assessment
HOW TO APPLY:
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Contact us for more inquiries:
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