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Position:

Portuguese Technical Support Representative

Job Category:

Telecommunications

Target:

Salary:

/ Yearly

Description:

JOB DETAILS :
COMPANY PROFILE: An American outsourcing company providing information management and customer service solutions to clients across multiple industries, including communications, technology, retail, financial services, government, and healthcare. Their information support services go beyond standard business systems.

Position: Portuguese Technical Support Representative
Industry: BPO Company
Location: Quezon City
Salary: Php 85,000 gross
Schedule: Shifting / Rotational
Work Setup: Onsite

JOB REQUIREMENTS:
️ Filipino candidates fluent in Portuguese and English
️ Open to foreign nationals with 13A, permanent, or temporary resident visa
️ At least 1 year experience in customer service or call center roles
️ Willing to work onsite on a rotational schedule
️ Basic technical knowledge is an advantag

JOB RESPONSIBILITIES:
Provide technical assistance to external users for client products and services
Perform basic troubleshooting (hardware, software, networking, etc.)
Escalate unresolved issues and conduct outbound follow-ups when needed
Accurately document cases, issues, and resolutions
Ensure timely and professional customer support
Perform other related tasks as assigned

RECRUITMENT PROCESS (ONLINE):
️ Recruitment Interview
️ Online Assessment
️ Hiring Manager Interview
️ Language Assessment
️ Job Offer

HOW TO APPLY:
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Contact us for more inquiries:
Look for: Ms. Karrah
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Job Available in:

Philippines

Employer`s Country:

Philippines

Job Viewed:

1 times.

This job offer will expire in 47 day(s).


 

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