| Description: |
COMPANY PROFILE: Resources and connects customers harmoniously. For its years of proven history in the industry, they are well-known as the top outsourcing company.
Position: Spanish Contact Center Representative
Company Industry: BPO Company
Work Location: Ortigas, Pasig City
Salary: Php 50,000 - Php 70,000
Work Schedule: 10:00 PM - 7:00 AM onwards (Graveyard shift), 2 days off
Work set-up: Work Onsite
BENEFITS :
Paid Language Premium
Government-mandated benefits
Allowances (Upon regularisation)
HMO (Upon regularisation)
Vacation Leave
Sick Leave
Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
🤍 Proficient in Spanish, both verbal and written.
🤍 Conversational English communication skills.
🤍 At least two years of college completed or a vocational course; open to undergraduates or bachelor’s degree holders.
🤍 Customer service experience is a strong advantage.
🤍 Willingness to work onsite in Pasig City.
JOB RESPONSIBILITIES:
Provide assistance and information to customers via phone, web, email, and chat in both Spanish and English.
Listen to and resolve customer concerns, issues, or questions promptly and professionally.
Analyze and resolve problems reported by customers, ensuring timely solutions.
Prepare reports by compiling and analyzing data collected during customer interactions.
Ensure customer satisfaction by delivering high-quality, professional support.
Perform other related tasks as assigned to support the team and business operations.
RECRUITMENT PROCESS (ONLINE PROCESS):
Resume Screening
Initial HR Interview
Language assessment
Operations/Final Interview
Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: jkrecruit[at]jp-network-e.com
Contact us for more inquiries:
Look for: Ms. Vienna
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Viber: (+63) 917-638-1962
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Facebook and Messenger: Alena Ulpindo
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