| Description: |
JOB DETAILS :
COMPANY PROFILE: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.
Position: French Service Desk Support
Company Industry: IT Company
Work Location: McKinley, Taguig City
Salary: Php 75,000 - Php 85,000 gross
Work Schedule: Shifting
Work Set-up: Work Onsite
JOB REQUIREMENTS:
Open for Filipino National, who can speak, read, and write French language
At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
Knowledgeable in Computer application
Computer and internet savvy - can navigate through Windows/Internet with ease.
Experience in handling IT or Technical Support is a plus
BPO experience is an advantage
JOB RESPONSIBILITIES:
Provides basic troubleshooting for customers
Attend to inquiries of customers regarding hardware or software problems of computer
Responding to the concerns of the clients via phone call or email
Categorize and record reported queries and provide solutions
Perform other related tasks
RECRUITMENT PROCESS (ONLINE PROCESS):
Resume Screening
Initial Interview
Language Interview
Technical Interview
Hiring Manager’s Interview
Job Offer
HOW TO APPLY:
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