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JOB DETAILS :
Company Industry: A global leader in resource provision, seamlessly linking customers for optimal harmony. With its long track record of success in the sector, it's recognized as a premier outsourcing provider.
Position: German Customer Success Representative
Industry: BPO
Location: Ortigas, Pasig City
Salary: Php 110,000 - Php 150,000
Schedule: Shifting
Setup: Onsite
JOB REQUIREMENTS:
️ Filipino national who can speak, read, and write in German Language
️ Open to Graduates and Undergraduates of any field
️With Customer Service experience is an advantage
️Willing to work onsite in Pasig City
JOB RESPONSIBILITIES:
️Manage inbound/outbound interactions via phone, email, chat, letters, fax, mail, sample fulfillment, data entry, surveys, order validation, and social media
️Listen to customer queries and concerns, then deliver appropriate responses
️Handle report updates/sending, translation duties, client communications, support for final testing of surveys and processes, and basic data analysis
️Facilitate, analyze, and resolve customer issues; offer product support, investigate questions, and follow up promptly to promote retention and loyalty
️Complete other related duties as needed
RECRUITMENT PROCESS (ONLINE)
️ Resume Screening
️ Initial Interview (Phone)
️Final Interview and Language Interview
️Job Offer
HOW TO APPLY:
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Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
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