| Description: |
Company Profile: Founded in France in the 1970s, this BPO company has evolved into a diversified service provider, delivering end-to-end solutions in communication support, content moderation, customer relationship management, telemarketing, and debt recovery.
Position: BPO Trainer
Industry: BPO Company
Location: Makati City
Salary: Negotiable
Work Schedule: Night Shift
Work Setup: Onsite
Job Responsibilities:
•Design, develop, and deliver training programs for new hires and existing employees
•Conduct onboarding, product, process, systems, and soft-skills training
•Ensure trainees understand company policies, procedures, and performance standards
•Facilitate classroom, virtual, and on-the-job training sessions
•Evaluate trainee performance through assessments, mock calls, and certifications
JOB REQUIREMENTS:
Graduate of Bachelor’s Degree in Nursing with valid PH/ US Registered nurse
license.
With at least 1 – 2 years’ experience in US Healthcare Account
Wit experience in Exposure to Inpatient/Concurrent reviews
With at least 1 year of trainer experience
Amenable to attend interviews
Recruitment Process: (Face-to-Face/Online)
Initial Interview
Final Interview
Job Offer
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