| Description: |
Company Profile: A global BPO firm providing technology-driven and business-oriented solutions to its clients.
Position: Mandarin Service Desk (Blended U.S Account)
Company Industry: Multinational Consulting Company
Work Location: Pasay City
Work Schedule: Shifting Schedule
Salary: Php 90,000
Work Set Up: On-site during probationary, Hybrid upon regularization
BENEFITS:
✅13th Month Pay
✅Sick leave & Vacation Leave
✅HMO
✅Government Mandated Benefits
✅Laptop provided
REQUIREMENTS OF THE JOB:
✅Open to Filipinos and Filipino-Chinese who can speak, read, and write/type in Mandarin and English.
✅Open to undergraduates and degree holders.
✅Having experience in a Technical Help Desk is a big advantage.
✅Having experience in Customer Services.
✅Knowledgeable in supporting the following hardware and software: PC, Macintosh, iPhone, Printers, MS-Outlook, Windows 7, 10 OS, MS-Office 2013 and 2016 (Office 365).
RESPONSIBILITIES OF THE JOB APPLICATION:
✅Mandarin Service Desk is responsible for providing phone support to troubleshoot hardware, software, and network issues.
✅Applies understanding and knowledge of information systems products and services to assist users.
✅Investigate and resolve user questions and technical issues.
✅Coordinates referrals to appropriate technical, professional, or service personnel.
✅Prioritize and escalate issues following company procedures.
RECRUITMENT PROCESS:
✅Paper Screening
✅HR Interview
✅Language Assessment
✅Final Interview
✅Job Offer
👉HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
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Send your resume to: 📩 jkopeningsph@gmail.com
✨Contact us for more inquiries:
👩💻Look for: MS. ZENNY
📱Mobile Number/Viber Number: +639176381869
📱WeChat ID: jknetworkofficial | JKMandarinjobsPH
📱WhatsApp: +639176381869 | +639178139678
💻Skype ID:
📞Telephone Number:(08) 245 2829
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