| Description: |
Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years.
Position: Center of Excellence Manager
Company Industry: BPO Company
Location: Clark, Pampanga
Salary Offer: Php65,000-Php75,000
Work Schedule: Shifting Schedule
Work Set Up: Work Onsite
Benefits:
Government Mandated Benefits
HMO for Employee and 2 Free Dependents (On Day 1)
13th Month Pay
Sick Leave
Vacation Leave
Job Requirements:
Bachelor’s degree holder
With at least 5 years of BPO experience in customer service and technical service desk environments.
With 3-4 years of experience in leadership role is a plus
Amenable to work on a shifting schedule
Can start as soon as possible
Job Responsibilities:
Ensure high levels of customer satisfaction and quality assurance through effective client engagement and communication.
Analyze business and technical requirements; design, review, and validate solution designs and system architecture.
Contribute to project estimation, planning, and delivery by providing accurate technical and solution inputs.
Lead, mentor, and guide teams to deliver high-quality, optimized solutions in compliance with organizational standards, best practices, and processes.
Perform other duties as assigned by the immediate superior.
Recruitment Process (Online and Face to face)
Initial Interview
Second Interview
Final Interview
Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
jknetwork-jobs.com/register
Send your resume to jobsjknetwork[at]gmail.com
For inquiries contact us:
Look for: Ms. Yanna
Telephone Number: (02) 82452829
Mobile Number/Viber Number: 09684322503
Skype ID: live:newhirephilippines
Facebook and Messenger Name: Maris Peteros
facebook.com/marispeteros
Facebook Page Name: HR Job Philippines - Direct Hire
facebook.com/profile.php?id=100063705984725
Linkedin: Ms. Ricah
linkedin.com/in/ms-ricah-b945b526b/
Tiktok: [at]filipinojobs
tiktok.com/tiktokstudio
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!
|