| Description: |
Company Profile: This is a French IT consulting Company. They provide multinational outsource service to companies in over 40 countries.
Position: Spanish Customer Support Representative
Industry: IT Consulting Company
Location: Pasay
Salary: Php 86,000
Work Schedule: Shifting
BENEFITS :
Competitive salary package
Comprehensive HMO coverage
13th month pay
Allowances
Paid Sick Leave
Paid Vacation Leave
Life insurance coverage
Free training and development opportunities
JOB REQUIREMENTS:
➢ Filipino Fluent in Spanish (verbal and written)
➢ Good command of English communication skills.
➢ With work experience in a customer service
➢ Basic computer navigation and email handling skills are preferred.
➢ Willing to work on night shifts and rotating schedules.
➢ Open to work onsite in Pasay.
➢ Can start as soon as possible
JOB RESPONSIBILITIES:
⬩ Handle Spanish and English calls or emails to assist customers with their concerns or inquiries.
⬩ Provide accurate information and ensure issues are addressed in a professional and timely manner
⬩ Maintain detailed and accurate records of all customer interactions.
⬩ Collaborate with internal teams when escalation or coordination is needed.
⬩ Demonstrate excellent customer service by showing patience, active listening, and clear communication.
⬩ Support other team tasks or duties as assigned.
RECRUITMENT PROCESS:
Resume Screening
Online / Remote Interview
Interview with Ops Team
Hiring Manager’s Interview
Final Interview
JOB OFFER
HOW TO APPLY:
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