| Description: |
COMPANY PROFILE: Since starting business in the Philippines in 1996, they have developed into the preferred choice for outsourcing contact centers offshore. They act as a strategic partner to the biggest businesses in the world across numerous industries.
Position: Healthcare CSR Trainer
Company Industry: BPO Company
Work Location: Quezon City
Work Schedule: Monday-Friday
Salary: Php25,000-Php50,000 (Negotiable)
Work Set Up: Onsite
BENEFITS:
Government mandated Benefits
13th Month pay
Vacation Leave
Sick Leave
Health Insurance (HMO)
JOB REQUIREMENTS:
Bachelor’s degree holder
A USRN is an advantage
With 3-5 years clinical experience in training or educational role is a plus
With at least 1-2 years of experience in healthcare account
Can start as soon as possible
JOB RESPONSIBILITIES:
Training Development: Design and develop instructional materials and guides tailored to various clinical roles; assess training needs in collaboration with clinical leadership.
Training Delivery: Conduct interactive in-person and virtual training sessions and workshops; facilitate hands-on learning for new technologies, procedures, and protocols.
Assessment & Evaluation: Measure training effectiveness through assessments, feedback, and performance metrics; adjust content and delivery to reflect results and evolving clinical practices.
Collaboration: Partner with clinical leaders, department heads, and subject matter experts to ensure training aligns with organizational goals and compliance standards; integrate best practices with the Clinical Quality Assurance team.
Ongoing Support: Provide post-training mentorship and guidance to reinforce skills and knowledge; stay up-to-date on industry trends, regulations, and advancements in clinical practices.
Documentation & Reporting: Maintain accurate records of training sessions, attendance, and assessment outcomes; generate reports with insights to support continuous improvement initiatives.
RECRUITMENT PROCESS: (FACE TO FACE INTERVIEW)
Initial Interview
Final Interview
Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
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Send your resume to jobsjknetwork[at]gmail.com
For inquiries contact us:
Look for: Ms. Yanna
Telephone Number: (02) 82452829
Mobile Number/Viber Number: 09684322503
Skype ID: live: newhirephilippines
Facebook and Messenger Name: Yanna Llamoso
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Facebook Page Name: HR Job Philippines - Direct Hire
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Linkedin: Ms. Leah
linkedin.com/in/ms-ricah-b945b526b/
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