| Description: |
Company Profile: This is one of the well-known and leading providers of BPO solutions that has around 30,000 employees in the Philippines.
Position: Spanish Customer Experience Agent (Food Delivery Account)
Company Industry: BPO Company
Location: Alabang, Muntinlupa City
Salary: Php 53,500 + 20%Night Differential
Work Schedule: Shifting
Work set-up: Onsite
Languages: Spanish and English
BENEFITS :
Sick Leave
Vacation Leave
13th-month pay
Government-mandated Benefits
HMO After regularization
20% Night shift Differential
Overtime Pay
Performance Based Incentives
Other benefits will be discussed by the client
JOB REQUIREMENTS:
Preferably Filipino national fluent in Spanish and English
Open for native Spanish speakers with permanent visa in the Philippines
At least a High School / Senior High School graduate
BPO experience is a plus but not required
Experience in handling Spanish bilingual accounts is an advantage
Willing to work onsite in Alabang, Muntinlupa
JOB RESPONSIBILITIES:
Respond to Spanish-speaking customers via phone, email, and chat
Assisting customers queries regarding their food orders, delivery or payments
Quality of food - Portion, Taste, Appearance, Price estimates for new prescriptions
Review and approve request for order cancellations and refunds
Escalate the call to the next level if necessary
Perform other related tasks needed
RECRUITMENT PROCESS (Online Process):
Resume Screening
ORC Registration
Initial Screening
Talent Acquisition Interview
Final Interview
Spanish Language Validation
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: jk.asian02[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Vienna
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Viber: (+63) 917-638-1962
Skype: jkrecruit
|
