| Description: |
Company Profile: This is a multi-awarded destination management company in the Philippines. This Travel Agency attracts clients from America, Europe, Russia, Australia, China & Middle East to visit the most popular tourist destination in the Philippines.
Position: German Customer Experience Specialist
Industry: Travel Agency
Location: Makati City
Salary: Php 60,000 - Php 85,000
Schedule: Monday - Friday 9am - 6:42pm | Weekends off: Saturday - Sunday
Work Setup: Work Onsite
BENEFITS :
Free visa Processing
HMO
Government Mandated Benefits
Sick Leave
Vacation Leave
2 days off per week
Rice Allowance
Other benefits will be discussed during Job offer
JOB REQUIREMENTS:
Any Foreign National can speak German language
Degree Holder in Hospitality, Tourism, Business or relevant field
Working experience overseas and for international company is a plus
Excellent oral and written communication skills
Computer literate and with good web navigation skills
At least 2 years extensive experience in customer services/hospitality
JOB RESPONSIBILITIES:
Handle inquiries and bookings from German and English speaking accounts.
Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
Troubleshooting and providing assistance to customers
Handling of emergency calls (24 hrs emergency phone)
Translation of promotional campaigns, newsletters, e-shots, advisories into German
Book transportation, make hotel reservations and collect payment/fees
Additional responsibilities can be added as deemed necessary by the Company.
Recruitment Process:
Resume Screening
Initial Interview
Language Assessment
Ops Interview
Client Inte
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: jk.asian02[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Vienna
Mobile: (+ 63) 917-638-1992
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