| Description: |
JOB DETAILS :
COMPANY PROFILE: This is a Multinational and a largest IT Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.
Position: Italian Service Desk Analyst
Company Industry: IT/BPO Company
Work Location: Alabang, Muntinlupa
Salary: Php 72,000 - Php 80,000 gross
Work Schedule: Nightshift
Work Set-up: Onsite
JOB REQUIREMENTS:
Filipino can speak, read, and write Italian language
Open to Foreign National proficient in Italian language
At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
Knowledgeable in Computer application
Computer and internet savvy
Experience in handling IT or Technical Support is a plus
Amenable to work Nightshift in Alabang, Muntinlupa
Can start ASAP
JOB RESPONSIBILITIES:
Attend to inquiries of customers regarding hardware or software problems of computer
Responding to the concerns of the clients via phone call or email
Resolving technical issues quickly and efficiently
Managing, prioritizing, and documenting incoming questions and service desk tickets
Prioritizing and resolving IT concerns and escalating serious issues to relevant department
RECRUITMENT PROCESS (ONLINE PROCESS):
Resume Screening
Initial Interview
Language Interview
Technical Interview
Hiring Manager’s Interview
Job Offer
HOW TO APPLY:
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Look for: Ms. Karrah
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