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JOB DETAILS :
Company Profile: This is a Canadian Multinational Company and a largest IT/BPO Company.They are one of the world’s largest IT and business consulting that sustains profitable growth—delivers a wide range of benefits for your company and clients, and consultants.
Position: Portuguese Service Desk Analyst
Industry: IT/BPO Company
Location: McKinley, Taguig City
Salary: PHP 80,000 - PHP 85,000 gross
Schedule: Shifting
Work Set-up: Work onsite
JOB REQUIREMENTS:
Proficient in Portuguese and English Language
At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
Knowledgeable in Computer application
Computer and internet savvy - can navigate through Windows/Internet with ease.
Experience in handling IT or Technical Support is a plus
BPO experience is an advantage
JOB RESPONSIBILITIES:
Provides basic troubleshooting for customers
Attend to inquiries of customers regarding hardware or software problems of computer
Troubleshooting problems from clients and customer and assisting them well with their inquiry or concerns
Responding to the concerns of the clients via phone call or email
Perform other related tasks
RECRUITMENT PROCESS (Virtual Process):
Resume Screening
Initial Interview
Language Interview
Technical Interview
Hiring Manager’s Interview
Job Offer
HOW TO APPLY:
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Look for: Ms. Karrah
Mobile: (+ 63) 917-638-1992
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