| Description: |
COMPANY PROFILE: This company is Operating in the industry for over 180 years. This Multinational company is operating in over 100 countries and employs 150,000 people.
Position: Spanish Technical Support
Company Industry: Shared Service
Work Location: Rosario, Cavite
Salary: Php 70,000 - Php 90,000
Work Schedule: Night Shift Schedule
Work Set-up: Onsite
BENEFITS :
Vacation Leave
Sick Leave
13th Month Pay
Government mandated benefits
Other benefits will be discussed during job offer
JOB REQUIREMENTS:
Proficient in Spanish and English Language
Knowledgeable in Computer application
Computer and internet savvy - can navigate through Windows/Internet with ease.
Experience in handling IT or Technical Support is a plus
Willing to work onsite in Cavite and must be amenable to start ASAP
JOB RESPONSIBILITIES:
Providing assistance to external users of the client's technical products or services with regards to their questions or concerns
Provide Basic Troubleshooting for customers issues in hardware, software, networking or other designated products
Follow appropriate escalation path to resolve technical issues; including making follow-up outbound calls to customers or other parties as needed
Prepare a complete and accurate report on the issues received
Perform other related tasks needed
RECRUITMENT PROCESS (ONLINE PROCESS):
Recruitment Interview
Online Assessments
Operations Interview
Language Assessment
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: jkrecruit[at]jp-network-e.com
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