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Pinpoint Asia is exclusively partnering with a Global Tier-1 Cloud Technology Leader to find a strategic operational leader for their Hong Kong hub. Our client is the world’s most comprehensive and broadly adopted cloud platform, trusted by Global 500 companies and innovative startups alike to power their businesses. They are renowned for their culture of operational excellence, safety, and inclusivity.
Role Overview: We are seeking a seasoned "Manager of Managers" to oversee the operations of a cluster of data centers. This is a strategic leadership role, not a hands-on technician position. You will act as the business owner for the region’s infrastructure, managing a large team of Data Center Managers, Engineering, and Logistics staff.
You will be responsible for the safety, security, and availability of the infrastructure while driving financial forecasting, budgeting, and long-term capacity planning.
Key Responsibilities:
- Strategic Team Leadership: Lead, coach, and supervise a team of Data Center Managers and hourly employees across multiple shift schedules. You will be responsible for their performance reviews, career development, and technical training.
- Operational Excellence: Oversee the installation, maintenance, and decommissioning of network and server hardware to ensure the highest standards of safety, security, and availability.
- Financial Management: Own the strategic planning and forecasting for the region. You will manage annual budgeting, including Capital (Capex) and Operating (Opex) expenditures, ensuring cost-efficiency.
- Capacity & Change Management: Partner with global electrical and mechanical teams to support change management and ensure "infinite capacity" for customers.
- Incident Management: Lead the response to high-severity incidents, ensuring root cause analysis is performed, and best practices are implemented and shared globally.
- Culture & Growth: Foster an inclusive culture that welcomes bold ideas. You will be expected to obsess over team learning, critical thinking, and adaptability.
Requirements:
- Leadership Experience: Minimum 5+ years of people management experience, specifically managing direct reports and their performance. Experience managing other managers (Manager of Managers) is highly preferred.
- Financial Acumen: Strong understanding of financial budgeting, Capex/Opex concepts, and resource forecasting.
- Operational Background: Experience in Data Center Operations, Critical Facilities, or large-scale IT Infrastructure.
- Technical Knowledge: Familiarity with Data Center MEP Infrastructure (Power, Cooling & Facilities Management) and/or Linux/Server hardware environments.
- Process & Risk Management: In-depth knowledge of Change, Problem, and Incident management. Literacy in security, customer data protection, and risk management.
- Soft Skills: Demonstrated communication skills in presentation, open discussion, and team coaching.
- Certifications (Preferred): ITIL Foundation, PMP, Lean Six Sigma, or CDCP/CDCMP.
If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Danny Kwan at resume[at]pinpointasia.com and put Regional Data Center Operations Director (Critical Infrastructure) - J12558 in the subject header. Data provided is for recruitment purposes only.
Pinpoint Asia is the leading specialist Financial IT recruitment firm in the Asia Pacific region. Visit Pinpoint Asia’s website at pinpointasia.com today to see other exciting job opportunities.
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