| Description: |
COMPANY PROFILE: This is one of the biggest and most well-known contact centres in the Philippines. This company specialises in providing IT, Consulting, and Operations support.
Position: Italian Service Desk Support
Company Industry: IT/BPO Company
Work Location: Cebu City
Salary: Negotiable
Work Schedule: Shifting
Work Set-up: Work Onsite
BENEFITS :
Healthcare Insurance (HMO)
Sick Leave
Vacation Leave
Life Insurance coverage
Night Differential
Retirement Plan
13th Month Pay
Government mandated Benefits
Other Allowances
Other benefits will be discussed during the job offer.
JOB REQUIREMENTS:
● Fluent in both Italian and English
● Open for Bachelor’s degree, Undergrad, Vocational or High School Graduate
● With Customer service or support experience is a plus
● Amenable to work in shifting schedules
● With basic computer skills (MS Word, Excel, PowerPoint)
● Willing to work in Cebu
JOB RESPONSIBILITIES:
◆︎ Translating from English to Italian, including requirements, designs, emails, tickets, error information, etc.
◆︎ May requires conferences or meetings with clients, vendors, and counterparts, interpreting services could be needed.
◆︎ Providing coaching or language training, help bilinguals develop their capabilities.
Investigate, gather, and become familiar with business, technical, and tool terminology.
◆︎ Make use of and help improve translation tools to boost output. Being open to receiving cross-training in project management/support or technical (SAP, Oracle, SFDC, Service Desk, etc.) tasks
◆︎ Work at a service desk where you must communicate both orally and in writing in a language other than English.
◆︎ Perform other related task if needed
RECRUITMENT PROCESS:
ꪜ Resume screening
ꪜ HR interview
ꪜ Online Assessment
ꪜ Italian language assessment
ꪜ Project Manager’s Interview
ꪜ Final Interview
ꪜ Job Offer
HOW TO APPLY:
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Contact us for more inquiries:
Look for: Ms. Berlyn
Mobile: (+63) 917-638-1962
Viber: (+63) 917-638-1962
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