| Description: |
Company Profile: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world’s largest IT and business consulting that sustained profitable growth—delivers a wide range of benefits for your company and clients, and consultants.
Position: Latvian Service Desk Support
Industry: IT/BPO Company
Location: McKinley, Taguig City
Salary: PHP 80,000 - PHP 85,000 gross
Schedule: Shifting
Work Set-up: Work Onsite
BENEFITS :
Sick Leave
Vacation Leave
Medical Insurance
Night Shift Differential Pay
HMO
Free Visa processing
Equipment will be provided
Relocation Assistance for 1 month for those applicant located abroad
Other will be discussed by the client
JOB REQUIREMENTS:
❍ Foreign national proficient in Latvian and English Language
❍ At least a Vocational Diploma, Short Course ❍ Certificate Undergraduate, or Bachelor's/College Degree in any field.
❍ Knowledgeable in Computer application
❍ Computer and internet savvy - can navigate through Windows/Internet with ease.
❍ Experience in handling IT or Technical Support is a plus
❍ BPO experience is an advantage
JOB RESPONSIBILITIES:
❍ Handle and manage inquiries and request over phone/emails and tracking system
❍ Conduct initial troubleshooting to identify the issue and ensure resolution
❍ Troubleshoot various systems/servers/workstations
❍ Ensure proper documentation
❍ Perform other related tasks
Recruitment Process:
❍ Resume Screening
❍ Initial Interview
❍ Language Interview
❍ Technical Interview
❍ Hiring Manager’s Interview
❍ Job Offer
HOW TO APPLY:
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Contact us for more inquiries:
Look for: Ms. Berlyn
Mobile: (+63) 917-638-1962
Viber: (+63) 917-638-1962
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