| Description: |
COMPANY PROFILE: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.
Position: Lithuanian User Support Specialist
Company Industry: IT BPO Company
Work Location: McKinley, Taguig City
Salary: Php 80,000 - Php 85,000 still negotiable
Work Schedule: Shifting
Work Set-up: Onsite
BENEFITS :
❍ Sick Leave
❍ Vacation Leave
❍ Medical Insurance
❍ Night Shift Differential Pay
❍ HMO
❍ Free Airfare Ticket
❍ Free Visa Processing
❍ Relocation Assistance for 1 month for those applicant located abroad
❍ Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
❍ Proficient in Lithuanian and English Language
❍ At least a Vocational Diploma, Short Course ❍ Certificate Undergraduate, or Bachelor's/College Degree in any field.
❍ Knowledgeable in Computer application
❍ Computer and internet savvy - can navigate through Windows/Internet with ease.
❍ Experience in handling IT or Technical Support is a plus
JOB RESPONSIBILITIES:
❍ Answering phone calls, emails, and chat messages from users experiencing technical difficulties.
❍ Managing technical documentation.
❍ Prioritizing and managing multiple support requests simultaneously.
❍ Troubleshooting common computer errors.
❍ Perform other related tasks
Recruitment Process:
❍ Resume Screening
❍ Initial Interview
❍ Language Interview
❍ Technical Interview
❍ Hiring Manager’s Interview
❍ Job Offer
HOW TO APPLY:
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Contact us for more inquiries:
Look for: Ms. Berlyn
Mobile: (+63) 917-638-1962
Viber: (+63) 917-638-1962
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