| Description: |
Job description: A 50-year-old Japanese company expanded their business in the Philippines. This company is popular for leading the railway, the logistics, import, export, shipping, trading and more business in Japan. Due to its success, this firm opened its office in Manila to serve the globe.
Position: Shipping Associate (Customer Service)
Php18,000 to Php25,000 (Fixed Dayshift)
Type of Job: Calls and Emails
Account: Local or Asian Account
Company Industry: Japanese Shipping and Cargo Firm
Work Location: Laguna
Work Schedule: Fixed Day shift (8am to 5pm only)
*this is not shifting
Work Set Up: Onsite in Laguna
Who is qualified?
• Filipino
• Order fulfillment Job
• Can speak Tagalog and Conversational English
• Bachelor’s Degree holder of any course, open to undergraduate
• Open to someone with work experience or no experience
• This is an urgent hiring: Heads required is 4
• Willing to undergo training
• Willing to work using emails and calls with customers
• This is not “complaint line” this is more on order management
What are the duties of the job?
• Guide customer on how to place an order
• Answer inquiries about logistics rate, timeline and shipping
• Answer customers via email, Chat and phone calls
• Use Tagalog and English based on Customer preferences
• Update customers regarding their ongoing orders
• Help customer place an order once decided
• Provide information of the requirements when using the service
• Double check if customer requirements are compliant with PEZA
• Update clients if there are delays, Issues or concerns about shipment
• The customers inquiries are mostly shipping timeline and Rates
Work with a big Japanese shipping company in Laguna, assisting Filipino business or customers sending packages and cargo globally.
How is the recruitment process?
This is 1 day hiring. Please attend the interview personally to take the first and final interview done by the Site Manager and you will get to know the result within the day. We prefer someone who can start ASAP.
HOW TO APPLY:
Send your resume to jobsjknetwork[at]gmail.com
For inquiries contact us:
Look for: Ms. Yanna
Telephone Number: (02) 82452829
Facebook Page Name: HR Job Philippines - Direct Hire
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