| Description: |
Client Profile: A diversified organization operating across transportation, urban development, retail, and lifestyle services, focused on delivering safe, reliable, and high-quality experiences. The organization emphasizes sustainability, innovation, and long-term value creation for the communities it serves.
Position:
Logistics CSR Supervisor (Shipping)
Logistics Customer Service Supervisor (Shipping)
Logistics CSR Supervisor
Shipping CSR Supervisor
Logistics CSR Supervisor
Industry: Japanese Shipping and Cargo Firm
Work Location: Biñan Laguna
Work Schedule: Fixed Day shift (8am to 5pm only)
Work Setup: Onsite
Salary Range: Php 30,000 - Php 35,000
BENEFITS:
Leave Credits
Company Christmas gift
Company sponsored events
Free parking
Opportunities for promotion
Promotion to permanent employee
HMO
Government Mandated Benefits
13th month pay
Job Requirements:
Bachelors Degree holder of any course , open to undergraduate.
With or without experience are encourage to apply.
With experience in supervising staff for at least 1 year.
Willing to work using emails and calls with customers.
Amendable to work onsite.
Amendable to attend face to face interview.
Job Responsibilities:
Train and oversee team members
Guide customer on how to place an order
Answer inquiries about logistics rate, timeline and shipping
Answer customers via email, Chat and phone calls
Use Tagalog and English based on Customer preferences
Update customers regarding their ongoing orders
Help customer place an order once decided
Provide information of the requirements when using the service
Double check if customer requirements are compliant with PEZA
Update clients if there are delays, Issues or concerns about shipment
The customers inquiries are mostly shipping timeline and Rates
Recruitment Process: (Face to Face)
Initial Interview
Final Interview
Job Offer
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