| Description: |
Nair Systems is currently looking for Operations Processor- ASU for our UAE operations
Education Level Required:
• University Degree / High School Diploma or its equivalent
Professional / Technical Qualifications / Diplomas:
• Knowledge of Banking Financial & Operational Risks
Experience:
• 1 - 2 years experience in Operations, Retail, Customer Service
Specialist Skills Required for the Job:
• Excellent oral and written communication in English
• High computer proficiency
• Interpersonal skills
• Organizing and planning skills
Duties and Responsibilities:
• Maintains confidential records of the division as well as sensitive issues passed on either by the HOP, Department Managers, other Division Managers and the CEO.
• Ensures that all documentation received from Sr.Account servicing operations officer is taken action by scrutinizing the documents and updating the relevant systems as per the access level .
• Compliance check points to be followed when new on boarding or maintenance of existing accounts.
• KYC information to be updated correctly as received.
• Training programs to be attended.
• Compliance training to be attended whenever required.
• All switch portal and court cases received to be completed within the agreed SLA.
• Maintains strict confidentiality and secrecy of information received by way of attending meetings, incoming and outgoing mail and other access that is received by way of the position held.
• Liaises between central operations and all branch and division colleagues. Transmits directives, instructions and assignments and follows up on status of assignments / projects.
• Ensure compliance of conduct and all other process and procedures circulated.
• Ensuring accurate/error free checking and execution of various processes and activities related to the Accounts Services Unit. Such as updating of different types of Activities and processes for
• Account Opening,
• Account Closing
• Amendments/Data Update
• Dormant release
• Release and add of block on accounts
• Signature validation
• Chequebooks Issuance
• ATM Issuance/replacements and ATM Linking
• Token tagging and IB registration
Any other miscellaneous /ad hoc activities or products
• Refer all the Incomplete Mandates to the respective branches/sales for appropriate action..
• Daily individual productivity to be maintained as per the expectations. Training to be provided to the new joiners in the unit.
• In charge of in coming & out going mails , updating the master tracker and segregating the cases for processing and giving to sr. ASU officer .
• Respond to queries pertaining to any Operations Unit from various branches and other internal division within TAT.
• Adhere to clean desk policy .
• To provide timely and error-free processing to various units of the bank viz. Branches, Sales, Client Relationship, investments and Legal & Compliance as per agreed Service Level Agreement.
• Maintain high level of systems support within ASU by participating in and recommending system developments, enhancements and solutions.
• Ensuring satisfactory audit rating for the unit by adhering to the procedures and self responsibilities.
• To support /undertake any other duties assigned by Sr. Assets operations officer, Manager-Documentation & Fulfillment unit, Central Operations Manager, and Head of Operations or his/her delegates.
• Self initiative to be taken for attending various trainings available and for the overall development and improvement of performance.
• Perform any other duties or responsibilities consistent with employee role and assigned by the management
Joining time frame: 2 weeks (maximum 1 month)
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at nishanthini.suda[at]nairsystems.com
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