| Description: |
Nair Systems is currently looking for Digital Channels Coordinator for our UAE operations.
Job Purpose
The ATM Coordinator is responsible for managing and supporting ATM-related operational
activities and projects. The role also supports operational dependencies where ATM
functions intersect with digital channels.
Experience
5+ years experience in banking project.
Key Responsibilities
A. Support for ATM Upgrades & Changes
Coordinate ATM installations, upgrades, replacements, and relocations.
Participate in UAT for new ATM features or compliance-driven changes.
Assist with enhancements such as deposit modules, biometric features, UI changes, or
authentication integrations.
B. Digital Channels Support
Resolve issues where ATM card status or failed ATM transactions impact online banking.
Support IB-related complaints (password reset, token issues, card linking).
Coordinate ATM & IB-related downtime issues with relevant teams.
C. Vendor & Internal Coordination
Liaise with ATM vendors, network providers, mall management, and security companies.
Collaborate with ITD, COPS, Admin, Retail Banking, and Digital Channels Team.
D. Project Support
Assist in ATM related projects and system enhancements.
3. Knowledge, Skills & Abilities
knowledge of ATM operations and its functions
Good understanding of Digital banking channels and dependency areas.
Strong coordination, reporting, and analytical skills.
Joining time frame: 2 weeks (maximum 1 month)
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at nishanthini.suda@nairsystems.com
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