| Description: |
COMPANY PROFILE: The company has established a solid name in the two-wheel sector for more than 20 years, and it is well-known for its proficiency in both production and distribution. It is still dedicated to quality and is propelled by ongoing innovation, research, and development. Because of the company's shown dependability, constant service excellence, and steadfast commitment to riders' requirements, customers continue to choose it.
POSITION: Aftersales Manager
INDUSTRY: Manufacturing Company
WORK LOCATION: Mandaluyong
WORK SCHEDULE: Monday to Friday
SALARY:Php60,000- Php70,000
WORK SET UP: Work on site
BENEFITS :
Meal Allowance
Position Allowance
Free Uniform
Government benefits
Leave credits
JOB REQUIREMENTS
Bachelor’s degree in Engineering, Automotive or related courses
With at least 5 years’ experience in handling aftersales operations particularly in car dealership
With at least 2 years in a supervisory or managerial role
Can attend Face to Face interview
Can start as soon as possible
JOB RESPONSIBILITIES
Manage and oversee all aftersales activities including customer service, product support, and warranty services.
Develop and implement strategies to improve aftersales service quality and customer retention.
Monitor aftersales performance, service KPIs, and customer feedback to improve service operations.
Handle warranty claims, product returns, and service-related documentation.
Train and supervise aftersales staff to ensure high service standards.
RECRUITMENT PROCESS
Initial Interview
Final Interview
Job Offer
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