| Description: |
A Consultancy company providing Roadside Assistance is a service given to premium users which help them dial and connect to Korean helpdesk as soon as possible especially during times of emergencies. This account has very few calls since most of the support calls are emergencies such as roadside concerns like loss, power problems, repair concerns, towing and service networks. This is a special account made for emergency lines only which means only a few support calls.
Position: Korean Online Assistant (Emergency calls only)
Nature of job: emergency calls only – very few calls daily
Account: Korean Premium Customers
Salary: P100,000 Monthly
Schedule: Dayshift and Night shift
Working Time: 6am to 2pm / 3pm to 12 / 9pm to 6am
Days off: 2 days a week
Account: Emergency Roadside Assistance for Users
Location: Taguig City
BENEFITS:
Free Working Visa Processing
HMO (plus 1 dependent)
Group Life Insurance
Accident insurance
Allowances
Performance based incentives
Leave Credits
Quarterly bonus
13th Month Pay
Government mandated benefits (SSS, PAG-IBIG, and PHILHEALTH)
Very relax account
Minimal calls only
Requirements:
Korean national who speak basic to conversational English
Graduates or high school graduates
Open to candidates who are fresh graduates or no experience
Open to Korean candidates who are from Korea but willing to be in the Philippines
Willing to work in a relax environment and few calls and emails
Duties and Responsibilities:
Ask Korean about their basic information such as name, number, location
Connect the Korean user to the appropriate dept like technical and customer care.
Answer emergency calls from premium Korean users.
Help users connect with insurance company for the loss.
Connect Korean users to the helpdesk for immediate assistance.
Connect users to the department who can assist the user’s emergency.
Recruitment Process: (1 day interview only)
Initial interview and Final Interview
English exam
Job offer
WANT TO APPLY?
IF YOU’RE INTERESTED, YOU MAY SEND YOUR
MOST UPDATED RESUME TO THIS EMAIL :
koreanbilingual[at]gmail.com TO PROCESS YOUR APPLICATION.
Or Contact Us:
Phone Number : 09176382780
AND KINDLY LOOK FOR MS. TINE :>
|
