| Description: |
Company Profile: The most famous Shipping and freight forwarding company known worldwide. This logistics firms ship items, goods and cargo via air, land and sea. It offers full services like shipping goods, storage, and complete supply chain help to customers worldwide. It's in the Fortune 500 list and one of the biggest logistics companies on earth. To grow fast in Spanish markets, they are opening a new office in Manila.
Position: Spanish VIP shippers Specialist (Account Management)
Department: Membership Club
Industry: French Logistics Firm
Location: Muntinlupa City
Schedule: Night Shift
Salary: Php 90,000 - Php 100,000
Work Set-up: Hybrid (2 days work from Home)
BENEFITS :
HMO on day 1
13th-month pay
Sick Leave
Vacation Leave
Government-mandated Benefits
Higher basic Salary
Insurances and more
Other benefits will be discussed by the client
JOB REQUIREMENTS:
Open to Filipino applicants who speak and read Spanish.
Can speak Spanish and English.
Open to foreigners speaking Spanish with permanent visa in the Philippines.
Bachelor’s degree in any related courses.
Assist premium members thru chat, email and phone calls.
Having customer service experience is a big PLUS.
Background in shipping, logistics, freight, or supply chain is an advantage.
Able to work night shift and rotational schedules.
Can understand client’s preferences and concerns.
Willingness to provide great customer satisfaction to all kinds of callers.
JOB RESPONSIBILITIES:
Work as Spanish Concierge for the shipments.
Help customers reschedule the pick up of deliveries.
Assist Spanish clients if they prefer email, chat or Calls.
Provide notification to Spanish clients regarding Estimated delivery times.
Provide freight cost estimates and quotation to Spanish Clients.
Provide updates on confirmed booking and successful delivery of cargos.
Guide customers on requirements for sensitive or oversized cargo.
Help Spanish customers how to navigate the Mobile Online App for easy booking.
RECRUITMENT PROCESS (Online Process):
Initial screening
Online interview via MS Teams
Final assessment
Job offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: european.jk[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Jecel
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Viber/WhatsApp: (+63) 917-638-1992
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