| Description: |
COMPANY PROFILE: This is the largest Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.
Position: Spanish Speaking Customer Support Specialist
Company Industry: IT/BPO Company
Work Location: BGC, Taguig City
Salary: Negotiable
Work Schedule: Nightshift
Work Set-up: Onsite
JOB REQUIREMENTS:
Filipino can speak, read, and write Spanish language
High school diploma or equivalent (associate’s or bachelor’s degree preferred)
Previous experience in customer service, call center, or support role preferred
Ability to multitask and manage time effectively in a fast-paced environment
JOB RESPONSIBILITIES
Respond promptly and professionally to customer inquiries, concerns, and complaints
Resolve product, service, billing, or account-related issues while ensuring customer satisfaction
Identify recurring issues and provide feedback to improve processes and customer experience
Assist with translations or localization support when required
Document customer interactions accurately in CRM or support systems
Escalate complex issues to appropriate internal teams when necessary
RECRUITMENT PROCESS:
Resume Screening
Initial Interview
Language Interview
Technical Interview
Hiring Manager’s Interview
Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: european.jk[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Jecel
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Viber: (+63) 917-638-1962
Skype: jkrecruit
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