| Description: |
COMPANY PROFILE: This is the largest Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.
Position: Spanish Customer Care Associate
Company Industry: IT/BPO Company
Work Location: BGC, Taguig City
Salary: Negotiable
Work Schedule: Nightshift
Work Set-up: Onsite
BENEFITS :
HMO for Employee and 2 Dependents (On Day 1)
Government Mandated Benefits
Sick Leave
Vacation Leave
Quarterly performance bonus
24 Leaves Annually
Outstanding career development opportunities
Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
️ Filipino can speak, read, and write Spanish language.
️ Experience in Customer Service and Technical Support is a plus..
️ Excellent verbal and written communication skills in both English and Spanish.
️ Willing to work on-site in BGC, Taguig.
JOB RESPONSIBILITIES:
️ Recommend process improvements to enhance the customer experience.
️ Collaborate with cross-functional teams to ensure smooth service delivery.
️ Handle and resolve support requests from end-users via phone and email.
️ Accurately document all support interactions and activities.
RECRUITMENT PROCESS:
️ Resume Screening
️ Initial Interview
️ Language Interview
️ Technical Interview
️ Hiring Manager’s Interview
️ Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: european.jk[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Jecel
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Viber: (+63) 917-638-1962
Skype: jkrecruit
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