| Description: |
COMPANY PROFILE: A global financial services organization providing customer support solutions across banking and financial products. The company promotes teamwork, career growth, and a supportive work environment where employees are encouraged to learn, improve skills, and build long-term careers.
Position: Spanish Financial Services Support
Company Industry: Financial Services
Work Location: Taguig City
Salary: Negotiable
Work Schedule: Shifting schedule
Work Set-up: Work Onsite
BENEFITS :
Government Mandated Benefits (SSS, Pag-Ibig, Philhealth)
Stable and long-term employment
Paid training from day one
Competitive salary and incentives
Health and life insurance
Paid leaves and holiday pay
Career growth and internal promotion opportunities
Supportive and team-oriented workplace
Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
️ Filipino fluent in Spanish (spoken, written, and reading).
️ Proficient in English.
️ At least 6 months of experience in customer service, financial services, or contact center roles.
️ Open to Spanish speakers even without BPO or call center experience.
️ Applicants with Spanish courses or teaching experience are welcome.
️ Basic computer skills (MS Word, Excel, PowerPoint).
JOB RESPONSIBILITIES:
Assist customers with inquiries about financial products and services.
Provide support via phone, chat, email, and digital platforms.
Deliver friendly, professional, and empathetic customer service.
Resolve issues in line with company policies and compliance standards.
Accurately document customer interactions in internal systems.
Escalate complex cases when necessary and collaborate with the team.
RECRUITMENT PROCESS (ONLINE PROCESS):
Online application submission
Initial phone or virtual screening
Online assessments (if applicable)
Final interview
Job offer and onboarding
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: european.jk[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Jecel
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Viber: (+63) 917-638-1962
Skype: jkrecruit
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