| Description: |
Company Profile: This is one of the well-known and leading providers of BPO solutions that has around 30,000 employees in the Philippines.
Position: Spanish Customer Success Associate
Company Industry: BPO Company
Location: Makati City
Salary: Php 50,000 - Php 55,000 + 20%Night Differential
Work Schedule: Shifting
Work set-up: Onsite
Languages: Spanish and English
BENEFITS :
HMO After regularization
20% Night shift Differential
Sick Leave
Vacation Leave
13th-month pay
Government-mandated Benefits
Overtime Pay
Performance Based Incentives
Other benefits will be discussed by the client
JOB REQUIREMENTS:
⮞ Preferably Filipino national fluent in Spanish and English.
⮞ Open to native Spanish speakers with a permanent visa in the Philippines.
⮞ At least High School or Senior High School graduate.
⮞ BPO experience is an advantage but not required.
⮞ Experience handling Spanish bilingual accounts is a plus.
⮞ Flexible to work shifting schedules if required.
⮞ Willing to work onsite in Makati.
JOB RESPONSIBILITIES:
Handle customer inquiries about insurance policies, claims, and coverage
Assist customers with filing claims and tracking status
Provide accurate product and policy information
Resolve customer issues promptly and professionally
Record all interactions and updates in the system
Ensure compliance with company and insurance guidelines
RECRUITMENT PROCESS (Online Process):
️ Resume Screening
️ ORC Registration
️ Initial Screening
️ Talent Acquisition Interview
️ Final Interview
️ Spanish Language Validation
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: european.jk[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Jecel
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Viber/WhatsApp: (+63) 917-638-1992
|
