| Description: |
Company Profile: One of the Biggest IT Services companies originated in India. They provide services in many companies globally. The company is also supporting Fortune 500 Companies and has more than 200,000 employees and is visible to 90 countries globally.
Position: Thai Quality Analyst
Industry: IT/BPO Company
Salary: Php 80,000 - Php 90,000 Monthly
Location: BGC, Taguig City
Work Schedule: Shifting schedule, Weekends Day off (2 days off)
Work Set-up: Onsite
BENEFITS:
13th month pay
Leave Credits
Government Mandated Benefits
Laptop provided
Competitive language premium
Requirements:
Filipinos that can speak the Thai language.
Open for Thai Nationals that have a permanent visa in the Philippines.
With at least a year quality assurance role (BPO-related experience is highly preferred but not required)
Experience in customer service is a plus
Willing to work in BGC, Taguig and shifting schedule
Can start as soon as possible
Responsibilities:
Identify strengths and skills that needs to be improved (process and communication)
Ensure that quality calls and performance metrics are met
Participate in call calibrations and meetings
Prepare, review and present the quality analyst result of the agent
Provide feedback for improvements
Monitor the performance of team members
Recruitment Process:
Resume Screening
Initial - Phone interview
Language Assessment
Final Interview with Quality Manager
Job Offer
WANT TO APPLY?
IF YOURE INTERESTED, YOU MAY SEND YOUR
MOST UPDATED RESUME TO THIS EMAIL :
koreanbilingual[at]gmail.com TO PROCESS YOUR APPLICATION.
Or you can message us in our Facebook Messenger: KR Kylie Lopez (J-K)
Or Please Contact Us:
Phone Number : 09176382780
AND KINDLY LOOK FOR MS. TINE :>
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