| Description: |
Company Profile: World leader in providing innovative outsourcing services and offering a vast range of opportunities around the globe.
Position: Thai Speaking Team Leader
Industry: BPO Company
Salary: Negotiable
Location: Metro Manila
Schedule: Shifting
Benefits:
Good ambiance environment
Retirement Plan
Allowance
Night differential
Flexible working arrangements
HMO and Life Insurance
Maternity leave and vacation leave
Purchase Plan
Processing of Working Visa for Native Thai candidates
Requirements:
Filipino that can speak, read and write the Filipino Language.
Open for Thai nationals that are currently residing outside the Philippines.
Open for undergraduate and high school graduates.
With at least a year of work experience in Team Lead is highly preferred but not required
Experience in customer service is a plus
Willing to work within Metro Manila and shifting schedule
Responsibilities
Manage the service desk team to ensure smooth and efficient daily operations.
Review performance dashboards, monitor scores, and provide support to agents based on performance parameters.
Support agents in resolving basic IT issues and escalate complex problems.
Ensure the team provides excellent customer service.
Oversee and support the team through various processes.
Recruitment Process:
HR Interview
Language Assessment (written assessment and interview)
Final Interview
APPLY NOW!
IF YOURE INTERESTED, YOU MAY SEND YOUR
MOST UPDATED RESUME TO THIS EMAIL :
koreanbilingual[at]gmail.com
Or you can pop us message in our Facebook Account: KR Kylie Lopez (J-K)
Or Please don't hesitate to contact us in:
Phone Number : 09176382780
AND KINDLY LOOK FOR MS. TINE :>
|
