| Description: |
Company Profile: Leading digital information and consulting services provider present to more than 50 countries helping companies using their advanced technology solutions
Position: Thai Customer Care Senior Associate
Industry: Customer Service / Contact Center / BPO
Salary: Php 90,000 - Php 100,000 Monthly
Location: Taguig City
Schedule: Dayshift
Work Setup: Hybrid setup
Requirements of the job:
Thai national currently living in the Philippines
Fluent in Thai and English (spoken, written, reading)
Bachelor’s degree in any field
At least 2 years of experience in customer service/support (preferably international contact center)
Strong communication and customer service skills
Good technical and troubleshooting knowledge
Proficient in Microsoft Office (especially Excel)
Responsibilities of the job:
Resolve customer issues digitally with professionalism
Ensure customer satisfaction and retention
Handle inquiries across multiple digital platforms
Provide accurate and timely responses
Collaborate with the team and escalate when needed
Maintain clear records of interactions
Follow company policies in all customer dealings
Recruitment Process:
HR Interview
Language Assessment Test
Hiring Manager’s Interview
Client Interview(if needed)
🖇️𝗔𝗣𝗣𝗟𝗬 𝗡𝗢𝗪!🖇️
𝗜𝗙 𝗬𝗢𝗨’𝗥𝗘 𝗜𝗡𝗧𝗘𝗥𝗘𝗦𝗧𝗘𝗗, 𝗬𝗢𝗨 𝗠𝗔𝗬 𝗦𝗘𝗡𝗗 𝗬𝗢𝗨𝗥
𝗠𝗢𝗦𝗧 𝗨𝗣𝗗𝗔𝗧𝗘𝗗 𝗥𝗘𝗦𝗨𝗠𝗘 𝗧𝗢 𝗧𝗛𝗜𝗦 𝗘𝗠𝗔𝗜𝗟 [📪] :
𝗸𝗼𝗿𝗲𝗮𝗻𝗯𝗶𝗹𝗶𝗻𝗴𝘂𝗮𝗹[at]𝗴𝗺𝗮𝗶𝗹.𝗰𝗼𝗺
𝗢𝗿 𝘆𝗼𝘂 𝗰𝗮𝗻 𝗽𝗼𝗽 𝘂𝘀 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝗶𝗻 𝗼𝘂𝗿 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸 𝗔𝗰𝗰𝗼𝘂𝗻𝘁:
✉️ 𝗞𝗥 𝗞𝘆𝗹𝗶𝗲 𝗟𝗼𝗽𝗲𝘇 (𝗝-𝗞)
𝗔𝗻𝗱 𝗣𝗹𝗲𝗮𝘀𝗲 𝗱𝗼𝗻'𝘁 𝗵𝗲𝘀𝗶𝘁𝗮𝘁𝗲 𝘁𝗼 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝘂𝘀 𝗶𝗻:
𝗣𝗵𝗼𝗻𝗲 𝗡𝘂𝗺𝗯𝗲𝗿 [] : 𝟬𝟵𝟭𝟳𝟲𝟯𝟴𝟮𝟳𝟴𝟬
𝗔𝗡𝗗 𝗞𝗜𝗡𝗗𝗟𝗬 𝗟𝗢𝗢𝗞 𝗙𝗢𝗥 𝗠𝗦. 𝗧𝗜𝗡𝗘 :>
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