| Description: |
Company Profile: World’s provider of resources and connects customers harmoniously. For its years of proven history in the industry, they are well-known as the top outsourcing company.
Position: German Customer Care Associate
Industry: BPO Company
Location: Ortigas, Pasig City
Salary: Negotiable
Schedule: Shifting
Work set-up: Work Onsite
BENEFITS :
Paid Language Premium
Vacation Leave
Sick Leave
HMO
Government Mandated Benefits
Allowances
Other benefits will be discussed during the offer
Requirements:
Filipino national can speak, read and write German language
Can Communicate in English (Conversation)
At least two years of college required or completion of a vocational course or any related.
With customer service background is a plus but not required
Willing to work onsite
Responsibilities;
Inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media
Listen to customers’ questions and concerns and provide answers or responses
Updating/sending reports, translations tasks, client correspondence, assist in the final testing of new surveys and processes, and some data analysis
Responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty
Perform other related tasks needed
Recruitment Process:
Resume Screening
Initial Interview
Final Interview and Language assessment with German Speakers
Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Bilingual Job Openings: jknetwork-jobs.com/register
Send your resume to: european.jk[at]gmail.com
Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992
Viber: (+ 63) 917-638-1992
Skype: jkrecruit
Look for: Ms. Jecel
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