| Description: |
COMPANY PROFILE: This is one of the biggest and most well-known contact centres in the Philippines. This company specialises in providing IT, Consulting, and Operations support.
Position: Italian Helpdesk Support
Company Industry: IT/BPO Company
Work Location: Cebu City
Salary: Negotiable
Work Schedule: Shifting
Work Set-up: Work Onsite
JOB REQUIREMENTS:
Fluent in both Italian and English (written and verbal)
Open to Bachelor’s degree holders, undergraduates, vocational graduates, or high school graduates
Customer service or support experience is an advantage
Willing to work on shifting schedules
Basic computer proficiency (MS Word, Excel, PowerPoint)
Willing to work onsite in Cebu
JOB RESPONSIBILITIES:
⮞ Translate materials between English and Italian (emails, tickets, designs, etc.)
⮞ Provide interpreting services in meetings with clients and vendors
⮞ Coach bilingual team members to enhance language skills
⮞ Learn and use business, technical, and tool-specific terminology
⮞ Utilize and improve translation tools; support cross-training in technical or project tasks
⮞ Communicate effectively in Italian and English at the service desk
⮞ Perform other related tasks as needed
RECRUITMENT PROCESS:
ꪜ Resume screening
ꪜ HR interview
ꪜ Online Assessment
ꪜ Italian language assessment
ꪜ Project Manager’s Interview
ꪜ Final Interview
ꪜ Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: european.jk[at]gmail.com
Contact us for more inquiries:
Look for: Ms.Jecel
Mobile: (+ 63) 917-638-1992
Viber: (+63) 917-638-1992
Skype: jkrecruit
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